A common reference today in many circles of education, industry, and politics is the use (and overuse) of the word “resilience.” On its own, this is not a bad word. It is powerful, invigorating, and inspiring. How it is used is where it becomes problematic. According to Richards (2020): Resilience is a dynamic process ofContinue reading “Resiliency, Buzz Word or Bad Word?”
Your communication is carried forward not only verbally, but also non-verbally. Your reaction to a subject or speaker may easily be conveyed through your tone, body language, facial expression, whether you are actually listening, and even your posture. Your partner in the conversation may be unsure of your reaction and make negative assumptions about your attitude towards the topic, or even themselves. All the while, you are unaware that you have conveyed this communication because you are unconscious of your response and possibly unaware that there is a bias.