“We’ve always done it this way.” Just never say this. Personally, I want to bang my head on the desk any time someone utters this statement.
Your communication is carried forward not only verbally, but also non-verbally. Your reaction to a subject or speaker may easily be conveyed through your tone, body language, facial expression, whether you are actually listening, and even your posture. Your partner in the conversation may be unsure of your reaction and make negative assumptions about your attitude towards the topic, or even themselves. All the while, you are unaware that you have conveyed this communication because you are unconscious of your response and possibly unaware that there is a bias.
Mr/s. Groupthink is confidently smiling and leading you to a well-traveled, paved, landscaped, and previously milestoned path. It has signs for the lottery and car dealerships; it’s so well used. Groupthink promises that at the end is a large predictable metropolis that appears comfortable and stable.
“You have said you’re too direct, maybe you should consider that before you speak to me.”